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Rakuten.com Shopping

Rakuten.com Shopping Store Details
1,128,052 customers have rated this store since July 1999

 
4.3
See all ratings
All Ratings
  • 4.3 Shipping charges
  • 4.5 
  • 4.6 Charges stated clearly before order submission
  • 4.2 Overall look and design of site
  • 4.2 Ease of finding what you are looking for
  • 4.3 Overall satisfaction
  • 4.3 Product met expectations
  • 4.3 Order tracking
  • 4.2 Variety of shipping options
  • 3.9 Customer support
  • 4.3 Prices relative to other online merchants
  • 4.3 Selection of products - Types of products available
  • 4.4 Availability of product you wanted
  • 4.4 On-time delivery - Product arrived when expected
  • 4.2 Clarity of product information
  • 4.2 Would shop here again
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Rakuten.com Shopping is a global ecommerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment complete with sharing and discovery functions great prices fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of over 5500 small and large business shop owners.
Contact Information
Physical Address: 85 Enterprise
Aliso Viejo CA 92656
UNITED STATES
Customer Service: Tel: 1800 800 0800
Email: support@customersupport.rakuten.com
Web site: http://www.rakuten.com
Features & Services

Ordering Methods
Order phone number: 1-800-800-0800
Toll-free order phone number: 1-800-800-0800
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
121 Reviews TotalReviews 1 - 10 of about 121
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Chicory, Friday, March 27, 2015 12:28 PM
Best online price and shipping offer, On time delivery.
Best price online on item purchased
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Clarity of product information
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
Thursday, March 26, 2015 5:31 PM
very good selection of merchandise at very fair prices
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 4.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 4.5 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.5 Variety of shipping options
by ABDULLA, Thursday, March 26, 2015 7:27 AM
I hope you ship internationally soon
I found lots of items and big discount on some items.
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
by jayfreedude, Thursday, March 26, 2015 6:52 AM
Thank you for accepting bitcoin!
Thanks for accepting bitcoin; I love it! Checkout was easy :)
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by gBen82, Monday, March 23, 2015 4:52 AM
Awesome!
Awesome!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
Friday, March 20, 2015 5:00 PM
I love this site.
Love this site
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 3.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Shipping charges
by RYCO, Tuesday, March 17, 2015 8:49 AM
not too bad
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by Anji, Monday, March 16, 2015 9:13 AM
Purchased Itaste 134 Mini. Product has arrived with in time in excellent condition. I certainly continue shopping here and also recommend Rakuten.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by trikivikki, Monday, March 16, 2015 5:12 AM
Great customer service. Many products at affordable prices.
I like the many choices of different types of products. They have competitive prices and great buying perks.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Clarity of product information
  • 4.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by TGI, Monday, March 16, 2015 5:09 AM
.
The selection for printer toner cartridges was easy, efficient and inexpensive. The checkout process was a little slower than what I was expecting. Otherwise a great experience so far. We'll see how long the delivery takes!
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