PriceDuh. Find and share smart,
NO-Brainer deals as voted by our community of “Duhers”.
Rakuten.com Shopping

Rakuten.com Shopping Store Details
1,129,239 customers have rated this store since July 1999

 
4.3
See all ratings
All Ratings
  • 4.0 Customer support
  • 4.2 Clarity of product information
  • 4.3 Shipping charges
  • 4.3 Order tracking
  • 4.2 Variety of shipping options
  • 4.3 On-time delivery - Product arrived when expected
  • 4.2 Overall look and design of site
  • 4.3 Product met expectations
  • 4.3 Ease of finding what you are looking for
  • 4.3 Selection of products - Types of products available
  • 4.3 Overall satisfaction
  • 4.6 Charges stated clearly before order submission
  • 4.3 Prices relative to other online merchants
  • 4.4 Would shop here again
  • 4.5 
  • 4.6 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Rakuten.com Shopping is a global ecommerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment complete with sharing and discovery functions great prices fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of over 5500 small and large business shop owners.
Contact Information
Physical Address: 85 Enterprise
Aliso Viejo CA 92656
UNITED STATES
Customer Service: Tel: 1800 800 0800
Email: support@customersupport.rakuten.com
Web site: http://www.rakuten.com
Features & Services

Ordering Methods
Order phone number: 1-800-800-0800
Toll-free order phone number: 1-800-800-0800
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
31 Reviews TotalReviews 1 - 10 of about 31
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by Kasha, Sunday, March 19, 2017 8:31 AM
Sitting in these chairs takes the pressure of your back, they are great!
  • 2.5 Would shop here again
  • 2.5 Overall satisfaction
  • 2.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 3.0 Availability of product you wanted
  • 4.0 
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
  • 4.5 Shipping charges
by Ronnie, Friday, March 17, 2017 10:50 AM
I always enjoy my shopping at Rakuten. Their customer support is one among the best. However this time i spent enough time to assemble the product. I don't find the product with the expected quality but instead of returning it back i decide to own it and be cautious next time.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by GOGA, Wednesday, March 15, 2017 6:09 AM
Just nice place to shopping.
Its easy and joyful
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by Tom, Saturday, March 11, 2017 12:22 PM
Never a problem....very pleased.
I most always find what I am looking for and prices are equal or better than anywhere else. Also, most items I have purchased have had free shipping......great.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Clarity of product information
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
by Donald, Thursday, February 23, 2017 8:57 AM
Is use you again...if the price and shipping charges are right.
I ordered a Pulse item on Friday and received an email indicating it was not billed and order needs my attention. Went to the link provided and what was explained in the email was not even close to what I was seeing based on the guide provided in the email. I ended up cancelling the order and reordering it. There should be a way to "fix" billing errors without having to go through the entire ordering process to fix a simple error.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 3.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.0 Clarity of product information
  • 3.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 3.5 Selection of products - Types of products available
by jmill130, Sunday, February 19, 2017 6:50 PM
Great items and fast shipping.
Wonderful products and website. Best deals on many products.
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 4.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 3.0 Order tracking
  • 0.5 Availability of product you wanted
  • 4.0 
  • 0.5 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 2.0 Charges stated clearly before order submission
  • 0.5 Variety of shipping options
by Jimmy, Thursday, February 16, 2017 9:40 AM
The store was contacted and they contacted me after the order was cancelled. They gave me a reason why later.
Rakuten needs to communicate the reasons why some orders are cancelled and why some orders take longer to ship than others.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 2.5 
  • 4.5 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Variety of shipping options
by Frank, Tuesday, February 14, 2017 12:38 PM
No issues, never have been.
Shopping is always great and easy with Rakuten.com, only disappointment I had today is that my points expired and I was looking forward to using them.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by Bob, Saturday, February 11, 2017 2:32 PM
Rakuten had the best price on the item I ordered. It was delivered on time.
I just discovered it when I was shopping for a part for my boat. The price was right,.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 0.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 
  • 3.5 Clarity of product information
  • 4.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 3.0 Selection of products - Types of products available
Monday, February 6, 2017 6:16 AM
Your tracking system is a joke. Just because you generate a shipping label does not mean the package has shipped.
4 Pages Page: 



 




Get To Know PriceDuh!
Home
About Priceduh
Contact Us
Jobs
Press
Investor Relations
Terms of use
Privacy Policy
Giveaways
Blog
FAQ's
Merchants
Merchant Login
Get Free Listings
Getting Started
Merchant Center
Report A Bug
Support
Smart Duh Users
Login
Getting Started
Submit A Duh Deal
Popular Duh Deals
Coupons
Price Comparison
Subscribe to our RSS Feeds
Smart Shopping
Popular Duhs
Newest Duhs
Trending Categories
All Categorie
Price Comparison
Newest Coupons
Follow Us
Username:
Password: Forgot?
Don't have an account? Create one.
Merchant Login Click here
  

OR

You must login to Duh! Login to Duh this and other items.
Don't have an account? Create one.
Friend's Email:
Your Email:
Verification Code: