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Rakuten.com Shopping

Rakuten.com Shopping Store Details
1,127,680 customers have rated this store since July 1999

 
4.3
See all ratings
All Ratings
  • 4.3 Prices relative to other online merchants
  • 4.3 Selection of products - Types of products available
  • 4.6 Charges stated clearly before order submission
  • 4.3 Product met expectations
  • 4.2 Ease of finding what you are looking for
  • 4.2 Variety of shipping options
  • 4.3 Would shop here again
  • 4.4 
  • 4.3 Order tracking
  • 4.2 Clarity of product information
  • 4.2 Overall look and design of site
  • 4.3 Overall satisfaction
  • 4.4 Availability of product you wanted
  • 4.4 On-time delivery - Product arrived when expected
  • 4.4 Shipping charges
  • 4.2 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Rakuten.com Shopping is a global ecommerce site that connects buyers and sellers in a dynamic marketplace and thinks of shopping as entertainment complete with sharing and discovery functions great prices fun experiences and convenience for 18 million customers. Rakuten.com Shopping provides over 16 million products in 24 categories and includes a network of over 5500 small and large business shop owners.
Contact Information
Physical Address: 85 Enterprise
Aliso Viejo CA 92656
UNITED STATES
Customer Service: Tel: 1800 800 0800
Email: support@customersupport.rakuten.com
Web site: http://www.rakuten.com
Features & Services

Ordering Methods
Order phone number: 1-800-800-0800
Toll-free order phone number: 1-800-800-0800
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
113 Reviews TotalReviews 1 - 10 of about 113
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
by Jay-Dub, Thursday, December 18, 2014 11:41 PM
Great shopping experience
Great shopping experience. Great price.
  • 4.0 Would shop here again
  • 3.5 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 Customer support
  • 4.5 
  • 5.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
by Del, Thursday, December 18, 2014 8:24 AM
Good experience
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 1.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 2.5 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
by Michael, Wednesday, December 17, 2014 6:43 AM
my email to customer service was never answered
Thanks
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 
by Mr.K_TVman, Tuesday, December 16, 2014 8:44 AM
Friends have purchased from Rakuten and are very satisfied, which influenced our purchase of a computer. Thank you so much!
Good Prices. Easy to use website and lots of info.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by ROBARE, Tuesday, December 16, 2014 7:51 AM
keep up the good work
Keep up the good work.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Shipping charges
by richbe, Tuesday, December 16, 2014 6:01 AM
The second bottle of Sovereign Silver that I had ordered took forever to arrive. Probably do to the Christmas Holiday Season.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 4.5 Clarity of product information
by Candi, Tuesday, December 16, 2014 4:34 AM
This is a Christmas present. Did not try the item yet.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by Adeezl, Monday, December 15, 2014 7:38 PM
Exquisite pricing, insanely stellar place to shop - one of the best without question. Thanks again Rakuten.
One of the best retailers on the net, incredibly fast shipping and always lower prices. A+ work Rakuten!
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Availability of product you wanted
  • 3.0 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 5.0 
by Angela, Monday, December 15, 2014 8:59 AM
Fast, easy and great prices. Wish tracking was emailed as most places send updates.
Thanks, always great deals and prices!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by Htjck27, Monday, December 15, 2014 8:07 AM
Find thing on Rakuten that you don't see anywhere else.
Find the most of something on this web page.
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